Last Updated: 30-March-2024
Thank you for shopping at nusamade.com. This Delivery/Shipping Policy outlines the terms and conditions regarding the delivery of your orders using the shipping services provided by dndkirim.co.id.
1. Shipping Methods
Nusamade.com offers worldwide shipping using a variety of shipping services provided by dndkirim.co.id. These shipping methods may vary depending on the destination country and include options such as standard shipping, expedited shipping, and express shipping.
2. Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of the package. The shipping cost will be displayed during the checkout process before you complete your purchase. Please note that additional fees, such as customs duties or taxes, may apply depending on the destination country’s regulations.
3. Order Processing Time
Orders are typically processed and dispatched within 3 business days from the date of purchase. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
4. Estimated Delivery Time
The estimated delivery time for orders shipped worldwide varies depending on the shipping method selected and the destination country. Standard shipping typically takes 10-15 business days, while expedited and express shipping options may offer faster delivery times. Please note that delivery times may be affected by customs clearance procedures, local holidays, and other factors beyond our control.
5. Tracking Your Order
You can track the status of your order by using the tracking number provided in the shipping confirmation email. Visit the dndkirim.co.id website and enter your tracking number to view the current status and location of your package.
6. Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders that are undeliverable due to incorrect or incomplete address information provided by the customer.
7. Shipping Insurance
Optional shipping insurance may be available for an additional fee. Please contact us at cs@nusamade.com if you would like to purchase shipping insurance for your order.
8. Contact Us
If you have any questions or concerns about our Delivery/Shipping Policy or the delivery of your order, please contact us at cs@nusamade.com. We are here to assist you and ensure that your shopping experience with nusamade.com is a positive one.